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Duty Officer

Voila Bagatelle

Closing Date 25.04.18

Main Responsibilities:

  • Responsible of all Front of House evening operations and ensure duty of care of guests  in accordance with the hotel’s standards and procedures.
  • Attend emergencies and complaints from guests and liaise with departments concerned for remedial actions. 

Qualifications, Profile & Experience:
  • HSC / Bac / International Baccalaureat, with an NTC 2 in related field.
  • Past experience of at least 2 years in a similar position in the hospitality sector will constitute an advantage.
  • Pleasant personality, coupled with a high level of integrity
  • Good IT and administrative skills.
  • Fluent in English and French, both spoken and written.
  • Able to work independently and/or in team in a dynamic work environment
  • Resourceful, ability to work under pressure, guests orientated, dedicated, supervision / leadership skills.
  • Good & charming personality to be able to present himself on behalf of the hotel management.
  • Able to work on shift system, in the evening and on week-ends and public holidays.
  • Any equivalent combination of education and experience.
Living in the Plaines Wilhems region will constitute an advantage.