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Guide - Frederica Nature Reserves

ENL Lifestyle

Closing Date 07.10.17
RESPONSIBLITIES: - Welcome guests and inform them of their itineraries. - Accompany guests on quads, 4x4 and trekking. - Promote awareness, understanding and appreciation of the natural features of the property. - Inform guests about the history of the Domaine, geology, flora and fauna and animal life on the property. - Describe points of interest along the tour and answer questions as and when required. - Give attention to details and to company procedures to ensure safety and overall positive guest experience. - Conduct complete inspection of all equipment in use, including the quads. - Deal with emergencies during the tour – injury, illness etc. - Maintain written report of daily activities. - Undertake debriefing sessions upon tour completion. - Any other duties as may be assigned by Management. QUALIFICATIONS, SKILLS & EXPERIENCE: - Working experience of at least one year in a similar position/industry would be an advantage. - Dynamic and motivated individual, coupled with a high level of integrity. - Good communication skills. Fluent in English and French. Ability to listen and converse with guests throughout the tour. - Organised and able to work on own initiative as well as part of a team. - Able to manage priorities and meet deadlines. - Able to work on a shift system, on public holidays, weekends and at irregular hours when needed. - Any equivalent combination of qualification and experience. - Living in the Grand-Port & Savanne regions will constitute an advantage.